What We Collect and Why We Hold It
When you open an account, we collect the details you enter — your name, contact address, and the wallet identifiers linked to DANA, OVO, or GoPay transactions. We use this to verify your identity, process your deposits and withdrawals, and keep your account secure. Payment data
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tied to local e-wallets is handled under the same retention rules as all account data: we store only what we need, for only as long as the purpose requires it. We do not share your payment method details with advertisers or unrelated third parties. Where a
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deposit is processed through DANA, OVO, or GoPay, the transaction reference is logged on our side for reconciliation — that log is not accessible to other account holders. Device identifiers and session data are collected automatically when you access the platform via mobile browser; this helps
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us detect unusual login attempts and keep your session consistent across your devices. You can request a full copy of the data we hold on your account by contacting our support channel. We retain account records for the period required by our operating obligations and applicable
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law in eligible regions. Closure of your account triggers a retention review, after which data no longer required is deleted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.